The Craiglands Hotel Sure Hotel Collection By Best Western Ilkley, Ilkley ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

The Craiglands Hotel, Sure Hotel Collection by Best Western, is a historic venue with nearly 200 years of hospitality experience. Following a £2.2 million investment, the hotel offers modern facilities combined with its Victorian charm. Located in the picturesque town of Ilkley, it serves as a perfect base for exploring the Yorkshire Dales and nearby cities. The hotel is well-suited for both leisure and business visits, with extensive amenities available for relaxation and events.

Location

Situated in Ilkley, the hotel is conveniently located for easy access to major motorways, making it suitable for business travelers. The nearby Ilkley train station is just a short walk away. Guests can also explore local attractions such as RHS Harlow Carr Gardens and the National Media Museum, making it a great spot for a varied getaway.

Rooms

The hotel features 63 refurbished rooms, including Standard, Executive, Feature, and Family options. Each room is equipped with modern amenities such as free Wi-Fi, tea and coffee facilities, a flat-screen TV, and a work space. Some rooms offer stunning views of the Yorkshire Moors. Accessibility features are available, ensuring comfort for all guests.

Eat & Drink

Brasserie1, the hotel's stylish restaurant, offers a contemporary dining experience with seasonal dishes prepared using locally sourced ingredients. French windows in the restaurant open onto a terrace boasting views of the garden and moors. The adjoining bar provides a casual space for guests to relax and enjoy a drink.

Leisure & Business

The Craiglands Hotel includes the newly refurbished Verbeia Spa, featuring treatment rooms, a hydro pool, sauna, and a well-equipped fitness center. The hotel also provides versatile meeting rooms, accommodating events of various sizes, with a maximum capacity of 500 delegates. Guests can engage in team-building activities in a serene and well-equipped environment.

“The hotel is perfectly situated just up the hill from Ilkley Station, making it a great base for discovering the charming town and stunning walking trails nearby.”view full review

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“A lovely hotel with friendly, attentive staff.” view full review

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of GBP15 per person per day.

Maximum capacity of extra beds in a room is 2.

Pets are allowed on request.

English, German, Romanian, Polish, Arabic, Hindi, Urdu

Year renovated:2006

Number of rooms:63

Former name

Craiglands

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Disability Access

Max:

2 persons

18 m²

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Family Room

Max:

4 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Executive Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Ilkley2300 ft

Airports

Leeds Bradford (LBA) 10.3 mi

Manchester (MAN) 61.0 mi

Bus

Bus stop 4.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy Bed Bliss

“I had the most restful sleep on the extremely comfortable bed, making my stay truly rejuvenating.” view full review

Perfect Lighting

“The room's varied lighting options allowed me to create the perfect ambiance, whether I was relaxing or working.” view full review

Sparkling Clean

“The bathroom was immaculately clean and bright, providing a refreshing space for morning routines.” view full review

Invigorating Fresh Air

“Being able to open the window for fresh air added a wonderful touch to my stay, enhancing relaxation.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room

Room features

Heating
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

Map view

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

City landmarks

Dales Way

2600 ft

33 Bridge Ln

Riverside Gardens

4300 ft

Hangingstone Rd

Ilkley Moor Cow and Calf Rocks

4300 ft

Darwin Gardens

Millenium Maize

2100 ft

Museums

Ilkley Manor House

3800 ft

Wells Rd

White Wells

3200 ft

Museums

Ilkley Toy Museum Ltd

2400 ft

Church

Parish Church of All Saints

2900 ft

Broadway Theatre

King's Hall

2200 ft

Church

Church Of St Margaret

2400 ft

Movie theater

Ilkley Cinema

2400 ft

Broadway Theatre

Ilkley Playhouse

2800 ft

Golf Course

BenRhydding Golf Club

1.1 mi

Olicana

3100 ft

Old Bridge

4500 ft

First Church of Christ Scientist

2200 ft

St John's

3700 ft

Millennium Way

2800 ft

Upstagers Theatre Group

2400 ft

Church

Christchurch

2500 ft

Panorama Stones

2500 ft

Blanc Canvas

2700 ft

Stanza Stone

2800 ft

The Tarn

2900 ft

Dalesway Gallery

2900 ft

Ilkley LS29 8HQ

Ilkley Roman Fort

3800 ft

Ilkley Literature Festival Ltd

3100 ft

Ilkley Manor House and Museum

1.4 mi

Dales Way Link

Ilkley Crags

1.3 mi

Ilkley LS29 8RF

Ilkley Moor

2.0 mi

Nearby

First Church of Christ Scientist

1100 ft

Restaurants

La Stazione

2600 ft

White Wells Spa Cafe

3200 ft

7 Wells Road

Christchurch Cafe

3000 ft

The Grove

The Lister Arms

3600 ft

South Hawksworth Street

Lemon Tree

3400 ft

5 Leeds Road

Booths Ilkley

3400 ft

Leeds Road

New Brook Street Deli

3400 ft

5-7 New Brook Street

Clarke Foley

3700 ft

Cunliffe Road Opposite South Hawksworth Street Car Park

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

friendly staff

great location

limited breakfast options

inexperienced service staff

6.0/10

Guest rating

Rooms

6.3

Location

7.7

Service

7.0

Dining

5.7

3.5/5 based on 1303 reviews

#2 of 3 hotels in Ilkley based on Tripadvisor

Phil

United Kingdom, December 2023

6.4/10

The hotel rooms took a long time to warm up, and there were issues with the lift not working properly. The breakfast was average, but hot and nicely presented for my daughter's wedding. The venue location was great but had some shabby areas, especially near the disco section.

Rooms

6.0

The rooms were slow to warm up and the lift was not working properly. The appearance upon entering the hotel was not impressive.

Service

8.0

The staff, particularly at reception and during breakfast, were very welcoming and amazing. The manager showed compassion and understanding and offered some form of compensation.

Location

7.0

The hotel is situated in a lovely location with nice views and within walking distance of Ilkley town center. However, there were some disappointments with the small amenities provided.

Dining

5.0

The dining experience was disappointing, feeling like eating in a school canteen, which let down the overall impression of the hotel.

Facilities

6.0

The hotel facilities were average.

Francis

United Kingdom, October 2023

6.6/10

The hotel was situated in a beautiful area with the moors in one direction, providing a lovely ambiance. The staff were excellent, very helpful, and always welcoming. The large bedroom was clean, and the new bathroom added a modern touch. However, the room was difficult to access due to the stairs, and some areas were not properly cleaned.

Rooms

6.0

The room, though spacious and equipped with a new bathroom, was challenging to reach with 24 stairs, which can be tough for those with limited mobility. The cleanliness, especially around the skirting boards, was not up to standard.

Service

5.0

The staff, while friendly and welcoming, seemed inexperienced and overwhelmed by the number of guests. However, they were located conveniently for easy access to Ilkley town center.

Location

8.0

The hotel is situated in a beautiful area with easy access to the moors, making it a great location for nature lovers. It's also within walking distance to Ilkley town center, offering a good balance of nature and convenience.

Dining

7.0

The dining experience was adequate with self-service options, but there could be more variety in the menu. The staff compensated for a cold stay, providing a pancake platter for breakfast.

Facilities

7.0

The hotel provided some good amenities, including a satisfactory dining experience. However, room service could be improved.

friendly staff

limited breakfast options

Sean

United Kingdom, May 2023

6.8/10

I found the hotel's location to be excellent for what we wanted, with friendly staff. The rooms were clean and comfortable, although there were some noise issues. The dining experience was not worth the price paid, lacking in variety and promptness in replenishing supplies. Overall, a decent stay with room for improvement.

Rooms

7.0

The rooms were clean and comfortable, situated in a quieter part of the hotel.

Service

8.0

The service from the staff was polite, helpful, and welcoming, especially from Shannen and Julian at the reception.

Location

8.0

The location was good for what we wanted, with lovely views and walking distance to nearby attractions.

Dining

5.0

The dining experience was subpar for the price, with limited selection and slow supplies replenishment.