The Craiglands Hotel Sure Hotel Collection By Best Western, Ilkley ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

The Craiglands Hotel, Sure Hotel Collection by Best Western, offers a blend of historic charm and modern amenities, making it an appealing choice for travelers. Nestled in the picturesque town of Ilkley, the hotel boasts a £2.2 million refurbishment, including a luxury spa and a 500-capacity ballroom. This Victorian hotel has welcomed guests for nearly 200 years, maintaining its reputation as a prime location for both business and leisure.

Location

Situated in Ilkley, the hotel is conveniently located near major transport routes, providing easy access to Leeds, Harrogate, and Bradford. The nearest train station is just a short walk away, offering connections to wider transportation networks. Surrounded by landscaped grounds and woodlands, the hotel is far enough from urban bustle yet close to local attractions and the natural beauty of the Yorkshire Dales.

Rooms

The hotel features 63 refurbished rooms that provide a variety of accommodations including Standard, Executive, Feature, and Family rooms. Each room is equipped with free Wi-Fi, tea and coffee facilities, satellite TV, and a workspace. Some rooms offer views of the nearby Yorkshire Moors, enhancing the comfort of the stay. The rooms also come with essential amenities like hairdryers and free toiletries to ensure a pleasant experience.

Eat & Drink

Dining at the hotel is centered around Brasserie1, which serves a modern take on traditional dishes with a focus on locally sourced ingredients. The restaurant features French windows that open onto a terrace, providing scenic views of the surrounding gardens and moors. The menu is designed to change regularly, allowing chefs to highlight seasonal produce and maintain a consistently high standard of cuisine.

Leisure & Business

The Craiglands Hotel is home to the newly refurbished Verbeia Spa & Fitness Centre, which includes a hydro pool, sauna, and steam room, along with a well-equipped gym. The hotel also caters to business needs with versatile meeting spaces capable of hosting events for up to 600 delegates, making it an ideal venue for conferences and other gatherings. A dedicated Business Management Team is on hand to assist with event planning and logistics.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

18 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Family Room

Max:

4 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe King Room Non-Smoking

Max:

3 persons

24 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Ilkley700 m

Airports

Leeds Bradford (LBA) 16.6 km

Manchester (MAN) 98.2 km

Bus

Bus stop 7.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

I truly enjoyed the breakfast; it was hearty and flavorful, offering a great start to my day.view full review

Spacious Comfort

My room was enormous, giving me plenty of space to relax, with a comfy bed and all the essentials I needed.view full review

Excellent Bathroom

The bathroom was generous in size, with a hot shower and a big bath, making it a perfect spot to unwind.view full review

Charming Decor

I loved the traditional décor; the ornate coving, high ceilings, and elegant furnishings added a charming touch to my stay.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room

Room features

Heating
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

Map view

Cow Pasture Rd, Ilkley, Ilkley, United Kingdom, LS29 8RQ

City landmarks

Dales Way

790 m

33 Bridge Ln

Riverside Gardens

1.3 km

Hangingstone Rd

Ilkley Moor Cow and Calf Rocks

1.3 km

Darwin Gardens

Millenium Maize

630 m

Museum

Ilkley Manor House

1.2 km

Wells Rd

White Wells

960 m

Museum

Ilkley Toy Museum Ltd

710 m

Church

Parish Church of All Saints

860 m

Theatre

King's Hall

660 m

Church

Church Of St Margaret

730 m

Cinema

Ilkley Cinema

730 m

Theatre

Ilkley Playhouse

850 m

Golf Course

BenRhydding Golf Club

1.7 km

Olicana

920 m

Old Bridge

1.4 km

First Church of Christ Scientist

660 m

St John's

1.1 km

Millennium Way

840 m

Upstagers Theatre Group

720 m

Church

Christchurch

740 m

Panorama Stones

750 m

Blanc Canvas

820 m

Stanza Stone

850 m

The Tarn

880 m

Dalesway Gallery

880 m

Ilkley LS29 8HQ

Ilkley Roman Fort

1.1 km

Ilkley Literature Festival Ltd

940 m

Ilkley Manor House and Museum

2.3 km

Dales Way Link

Ilkley Crags

2.2 km

Ilkley LS29 8RF

Ilkley Moor

3.1 km

Nearby

First Church of Christ Scientist

310 m

Restaurants

La Stazione

780 m

White Wells Spa Cafe

950 m

7 Wells Road

Christchurch Cafe

890 m

The Grove

The Lister Arms

1.1 km

South Hawksworth Street

Lemon Tree

1.0 km

5 Leeds Road

Booths Ilkley

1.0 km

Leeds Road

New Brook Street Deli

1.0 km

5-7 New Brook Street

Clarke Foley

1.1 km

Cunliffe Road Opposite South Hawksworth Street Car Park

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

friendly staff

great location

limited breakfast options

inexperienced service staff

6.6/10

Nice

Rooms

6.3

Location

7.7

Service

7.0

Dining

5.7

3.5/5 based on 1303 reviews

#2 of 3 hotels in Ilkley based on Tripadvisor

Phil

United Kingdom, December 2023

6.4/10

The hotel rooms took a long time to warm up, and there were issues with the lift not working properly. The breakfast was average, but hot and nicely presented for my daughter's wedding. The venue location was great but had some shabby areas, especially near the disco section.

Rooms

6.0

The rooms were slow to warm up and the lift was not working properly. The appearance upon entering the hotel was not impressive.

Service

8.0

The staff, particularly at reception and during breakfast, were very welcoming and amazing. The manager showed compassion and understanding and offered some form of compensation.

Location

7.0

The hotel is situated in a lovely location with nice views and within walking distance of Ilkley town center. However, there were some disappointments with the small amenities provided.

Dining

5.0

The dining experience was disappointing, feeling like eating in a school canteen, which let down the overall impression of the hotel.

Facilities

6.0

The hotel facilities were average.

Francis

United Kingdom, October 2023

6.6/10

The hotel was situated in a beautiful area with the moors in one direction, providing a lovely ambiance. The staff were excellent, very helpful, and always welcoming. The large bedroom was clean, and the new bathroom added a modern touch. However, the room was difficult to access due to the stairs, and some areas were not properly cleaned.

Rooms

6.0

The room, though spacious and equipped with a new bathroom, was challenging to reach with 24 stairs, which can be tough for those with limited mobility. The cleanliness, especially around the skirting boards, was not up to standard.

Service

5.0

The staff, while friendly and welcoming, seemed inexperienced and overwhelmed by the number of guests. However, they were located conveniently for easy access to Ilkley town center.

Location

8.0

The hotel is situated in a beautiful area with easy access to the moors, making it a great location for nature lovers. It's also within walking distance to Ilkley town center, offering a good balance of nature and convenience.

Dining

7.0

The dining experience was adequate with self-service options, but there could be more variety in the menu. The staff compensated for a cold stay, providing a pancake platter for breakfast.

Facilities

7.0

The hotel provided some good amenities, including a satisfactory dining experience. However, room service could be improved.

friendly staff

limited breakfast options

Sean

United Kingdom, May 2023

6.8/10

I found the hotel's location to be excellent for what we wanted, with friendly staff. The rooms were clean and comfortable, although there were some noise issues. The dining experience was not worth the price paid, lacking in variety and promptness in replenishing supplies. Overall, a decent stay with room for improvement.

Rooms

7.0

The rooms were clean and comfortable, situated in a quieter part of the hotel.

Service

8.0

The service from the staff was polite, helpful, and welcoming, especially from Shannen and Julian at the reception.

Location

8.0

The location was good for what we wanted, with lovely views and walking distance to nearby attractions.

Dining

5.0

The dining experience was subpar for the price, with limited selection and slow supplies replenishment.